WILMINGTON, N.C., April 18, 2019 /PRNewswire/ — nCino, a worldwide leader in cloud banking, today announced that Navy Federal Credit Union is live on the nCino Bank Operating System within its business services division, which represents 137,000 business members. Working with nCino’s project team and West Monroe Partners, Navy Federal deployed the Cloud Banking Platform to employees across its contact centers and branches to efficiently onboard nearly 2,500 members a month, while reducing the onboarding time by approximately 75 percent.

Kashona Dotson is the AVP of Commercial Lending and nCino Administrator at First Federal Savings Bank. Headquartered in Evansville, Indiana, First Federal Savings Bank is over 100 years old and serves their community through their eight branches. First Federal prides themselves on building loyal and profitable customer relationships with individuals and businesses in the tri-state area and delivering the best product and services to meet their customer’s needs.

When the nCino Cloud Banking Platform was implemented at the bank, Kashona was tasked with building customizable reports and dashboards, which centralizes data from a financial institution’s core and other siloed systems into compelling visuals that provide a 360-degree view of the entire customer relationship in real time.

WILMINGTON, N.C., March 19, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that St. Louis Bank will utilize its Cloud Banking Platform to replace manual, disparate processes, boost operational efficiency and enable faster responses for an improved customer experience.

When St. Louis Bank concluded that manual processes within its loan cycle had become a barrier to delivering on customers’ rising expectations, they sought a technology solution that could quickly replace paper-based processes with automated workflows. While the Bank’s initial priorities also included gaining accurate, real-time visibility into its loan pipeline and simplifying portfolio management and compliance efforts, they also wanted a scalable solution with the inherent flexibility to support its long-term strategies and future growth.

WILMINGTON, N.C., Feb. 7, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, announced today that Louisiana-based Investar Bank has adopted the nCino Cloud Banking Platform to streamline back office functions and help the Bank deliver a brilliant banking experience to its customers.

After a six-year growth period, during which time Investar Bank’s total asset size grew from $635 million to $1.8 billion, the Bank recognized the need for a scalable technology solution to replace manual-based workflows and disparate systems in order to better support future growth. Investar Bank selected nCino to help drive efficiencies and customer centricity across its core business consisting of small business and commercial clients.

WILMINGTON, N.C., Jan. 10, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that Bank of Tennessee, a $1.3 billion-asset bank headquartered in Kingsport, Tennessee, has selected the nCino Cloud Banking Platform to automate and streamline its banking processes across the organization to enhance performance, support future growth and offer their clients the latest technology to meet their evolving needs.

On a mission to become the top performing independent financial institution in the state by 2020, Bank of Tennessee spent two years carefully vetting more than 20 vendors before deciding on nCino. By adopting nCino’s Cloud Banking Platform, Bank of Tennessee is gaining a single, end-to-end cloud-based solution, built on the Salesforce platform, that spans business lines, replaces point solutions and manual-based processes and digitally engages customers to deliver a true competitive advantage.

Artificial intelligence (AI) and machine learning have received significant press in recent years, yet the promise and opportunity of these technologies is sometimes obscured by fear and uncertainty among the general public and financial services executives alike. Despite the financial industry’s rich history of embracing new technologies to improve customer service and operational efficiency, it has lagged retail, manufacturing, healthcare and other sectors in implementing effective AI solutions.