Consumers now expect quick and convenient digital services, but a Deloitte survey shows that a personal connection through human interaction remains crucial in retail banking. nCino has partnered with Glia to enhance digital customer service, allowing financial institutions to meet customers' preferred communication points, resulting in increased Net Promoter Score (NPS), sales, and reduced abandonment rates, thereby offering a consistent and meaningful experience across all channels.

BOK Financial, one of the top 25 banks in the U.S., has adopted the nCino Bank Operating System with nCino’s Commercial Banking Solution. Its successful transformation will be the start of exciting new value added to BOK’s processes and better experiences for its clients.

Top 25 U.S-based bank adopts the nCino Bank Operating System to provide further value to its client base.

nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council.In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Asian American and Pacific Islander Heritage Month, we’re highlighting the AAPI Alliance.

Embedded finance is positioned to become the number one distribution channel for financial services within the next 10-20 years, which means the time to start preparing for the revolution is now.Today’s customers want seamless, digitally-enabled buying and lending experiences. Embedded finance has emerged as a convenient solution to meet these needs. With its buy-now-pay-later (BNPL) method of financing that eliminates the customer’s trip to the bank, embedded finance has quickly grown in popularity as a way for customers to finance items at the time of purchase.

“Banks must find a way to deliver an exceptional customer experience, and establish lasting, loyal relationships, without relying on their branches and face-to-face interaction.” – Nathan Snell, Co-founder and former Director of Product Management at nCino

Bank chooses fintech to simplify account opening for business clients with end-to-end automation

La adopción de nCino por parte de un banco sudafricano amplía su presencia a los cinco continentes.

Exciting news: nCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the (many!) reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.

nCino’s single platform to provide premier member experience by increasing transparency, producing a best-in-class workflowCalgary's connectFirst Credit Union will deploy nCino's Cloud Banking Platform across multiple lines of business, aiming to provide a premier member experience by increasing transparency and streamlining workflows. The move to a single digital platform will enable connectFirst members to access their banking services anytime, anywhere, and the implementation will be led by Deloitte Canada with its nCino expertise.

nCino's employee-led volunteer organization, nVolve, embodies the company's values of "Do the Right Thing" and "Make Someone's Day" by sponsoring and supporting projects in various cities, including Wilmington, Salt Lake City, London, Sydney and Toronto. Through initiatives such as paid volunteer days, donation matching and partnerships with non-profits, nCino empowers its employees to make a positive impact in their communities and live out the company's values.