WILMINGTON, N.C., Jan. 10, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that Bank of Tennessee, a $1.3 billion-asset bank headquartered in Kingsport, Tennessee, has selected the nCino Cloud Banking Platform to automate and streamline its banking processes across the organization to enhance performance, support future growth and offer their clients the latest technology to meet their evolving needs.

On a mission to become the top performing independent financial institution in the state by 2020, Bank of Tennessee spent two years carefully vetting more than 20 vendors before deciding on nCino. By adopting nCino’s Cloud Banking Platform, Bank of Tennessee is gaining a single, end-to-end cloud-based solution, built on the Salesforce platform, that spans business lines, replaces point solutions and manual-based processes and digitally engages customers to deliver a true competitive advantage.

Artificial intelligence (AI) and machine learning have received significant press in recent years, yet the promise and opportunity of these technologies is sometimes obscured by fear and uncertainty among the general public and financial services executives alike. Despite the financial industry’s rich history of embracing new technologies to improve customer service and operational efficiency, it has lagged retail, manufacturing, healthcare and other sectors in implementing effective AI solutions.