The market is constantly changing as customer needs evolve and technology advances. As financial institutions adapt to keep up with those changes, the need for a seamless, digital experience grows, too.For most institutions, transforming your infrastructure takes time and hard work. That’s why it’s so important to know where your institution currently is and where you hope to be as your digital transformation strategy evolves. This kind of early preparation can help you navigate the challenges of a transformation and improve your chances of long-term success.

At nCino, two of our six core values are “Do the Right Thing” and “Respect Each Other.” We don’t just apply these values to workplace culture—these same standards guide our software, too.

Digital accessibility is a key component to our strategy to ensure that all persons are able to use and benefit from the nCino Bank Operating System.

Small businesses are often dissatisfied with the level of personalized banking services offered by financial institutions. To address this, institutions must invest in technology and automation to create seamless and tailored experiences that prioritize customer needs, ultimately transforming relationships from transactional to advisory.

Japanese bank teams up with nCino and IBM to enhance business financing.

Kings Mortgage Services, a California-based lender, has deepened its eight-year tech partnership with SimpleNexus by implementing Nexus Closing and Nexus Vision. These solutions will help Kings Mortgage streamline business operations and enhance its customer experience.

As your financial institution considers the tools, technologies and partnerships that will help you scale in the years to come, there are a number of factors to consider when evaluating a potential vendor.

AgilityAs our digital and economic landscape continues to shift, financial institutions must be prepared to evolve alongside a society that expects instant results and the frictionless ease of automation. Post-pandemic, consumers are less likely than ever to go to a physical branch, so a robust online presence has become a vital component to banking.

With the market constantly in flux, choosing an agile vendor who can grow and adapt with you through an ever-evolving market is more important than ever. Many of the FIs who have implemented nCino have experienced this benefit firsthand, and chose nCino in part because its nimble, scalable single platform solution helps them manage their clients’ needs and enables their employee to provide more effective customer service, no matter where they’re working.

nCino has attended nearly 40 conferences and events across the globe this year, giving us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. These events also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility, and customization to scale their business and meet their customers’ needs and expectations.

In September, the nCino UK Mortgage team ran a workshop with 40 delegates at the MoneyLive Building Societies event on the topic of digitising mortgage journeys and the solutions technology offers.

The COVID-19 pandemic highlighted previously unaddressed issues in the mortgage landscape and put pressure on lenders to quickly update their systems to meet the challenge.More recently, in response to interest rate uncertainty we’ve seen record amounts of mortgage products being removed from the market in the UK, more than during the pandemic. Digital transformation is no longer a ‘nice to have’, but a necessity to better respond to changes in demand and adapt to an evolving market. With many lenders now looking to, or having already started to, digitally transform their lending operations, it’s time to discuss the ways in which they can de-risk the re-platforming process.

“The current climate proves once again why lenders need to ensure they have built in agility across core technology stacks to facilitate rapid responses to market changes,” said Will Stevns, Partner, Customer Led Transformation in Banking, PwC.