Home lenders of all sizes across Australia and New Zealand are facing significant headwinds from many directions. But times of great disruption and complexity can unearth new opportunities for challengers to take the lead. The big question is: how can they achieve this?

The introduction of Apple’s transformative product in 2007 was a moment that changed the future. Like the now iconic iPhone, the launch of generative AI tools like ChatGPT and Google Bard have captured the public’s imagination, launching an explosion of applications and experiments across nearly every industry, from business and commerce, to art and government.

For many of these use cases, the “how” behind the AI model isn’t particularly relevant. If you ask ChatGPT to compose a wedding invitation in the form of a Shakespearean sonnet, you don’t necessarily need to understand how AI can instantly conjure the right rhyme scheme.

A wedding invitation is one thing; a financial institution’s credit lending decision is quite another. When it comes to such high stakes decisions, understanding the inner workings of the model is vitally important—even required. For those use cases, explainable AI is the solution.

SYDNEY — 21 September 2023 — nCino Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that Bendigo and Adelaide Bank, a leading Australian bank, has selected nCino to enhance and simplify their business banking operations. This decision was part of the bank’s broader strategy to reduce complexity in its operations, deliver the best experience for their customers and employees, and accelerate growth.

nCino is a cloud-based, purpose-built banking platform that will help Bendigo and Adelaide Bank achieve their digital transformation goals by automating processes, facilitating the Bank’s ability to enhance compliance, and empowering its bankers. By introducing nCino into their operations, Bendigo and Adelaide Bank will leverage intelligent automation, streamline processes, deliver a faster time to decision and enable their bankers to devote more time on building relationships with customers.

Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.

nCino enhances efficiency to support growth ambitions while helping ensure data security at the Tokyo-based financial institution

At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.

A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).

During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.

Recent enhancements to nCino’s Small Business Banking Solution allows banks and credit unions to easily adopt and comply with Section 1071 of the Dodd-Frank Wall Street Reform Consumer Protection Act as part of the end-to-end lending process.

How nCino’s Partner Ecosystem is Powering the Future of Financial ServicesAs financial institutions (FIs) continue to adapt and evolve in an ever-changing world, the demand for pioneering, secure and streamlined technological solutions to help manage banking processes has grown. This is where nCino comes in. Our innovative cloud banking platform not only streamlines customer and employee interactions, it also drives increased efficiency transparency, profitability and regulatory compliance thanks in part to strategic collaborations with our System Integration (SI) Partners and our Technology (Tech) Partners.