As consumers increasingly desire faster banking, more convenient access to their accounts and quicker decisions on their loan requests, financial institutions are hamstrung by a rising wave of financial regulations. Between new and existing regulatory requirements including Current Expected Credit Losses (CECL), customer disclosures and fair lending laws, to the mounting risks of default, fraud and cybersecurity, to the new challenges presented by the global health crisis brought on by COVID-19, financial institutions are stuck between two seemingly mutually exclusive and competing priorities: fast banking and better compliance. At nCino, however, we believe it’s possible for financial institutions to have it all. The key to striking this balance is that banks must be willing to approach their business differently.

WILMINGTON, N.C., Feb. 27, 2020 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that $1.41 billion-asset Black Hills Federal Credit Union (BHFCU) will utilize the nCino Cloud Banking Platform to enhance the business member experience, drive efficiency, and remain competitive with other financial institutions. With nCino’s end-to-end digital platform, BHFCU will automate workflows, enabling it to better support its members’ expanding business service and lending needs.

WILMINGTON, N.C., Dec. 9, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that it is collaborating with J.D. Power, a global leader in consumer insights, advisory services and data and analytics, to integrate J.D. Power Valuation Services (formerly NADA Used Car Guide) into the nCino Cloud Banking Platform. This addition to the nCino platform allows financial institutions to easily obtain accurate pricing for vehicles used by their commercial or retail customers as loan collateral without having to log into separate systems or rekey data. This integration joins a full line of automated back-office tasks available through nCino that bankers can leverage to provide their customers with a truly exceptional experience. With nCino, financial institutions have access to digital applications and onboarding, a customer-facing portal for the direct exchange of information and workflows that guide interactions while tracking application progress. From the customer experience to back office processes, nCino’s Cloud Banking Platform fosters a 360-degree view of loan relationships, allowing bankers to issue faster loan decisions.

WILMINGTON, N.C., Nov. 14, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced it has expanded its Cloud Banking Platform with nCino IQ (nIQ). nIQ uses artificial intelligence (AI) and machine learning to increase efficiency through automation and provides insights through analytics to improve the overall customer experience by helping financial institutions make faster and more informed decisions and become more predictive and proactive.

Canadian credit union optimizes lending operations with nCino’s leading cloud-based platform.Coast Capital Savings Federal Credit Union, Canada's largest credit union, has chosen nCino's Cloud Banking Platform to optimize its lending operations, improve the member experience and stay competitive in the Canadian market. The nCino platform will streamline loan origination processes, enhance the digital lending experience for members and employees and support Coast Capital Savings' vision of becoming the preferred financial institution for its members.

Over the past decade, the financial services industry has faced significant workforce challenges including changing employee demographics, increased competition for top-level talent and an evolution in the nature of the work itself, as technologies such as artificial intelligence become more mainstream. These rapid changes have illuminated the need for the continual training and reskilling of workers, particularly when it comes to technology.

Florida-based Seacoast Bank, with assets totaling $6.8 billion, has implemented nCino's Cloud Banking Platform to digitize its operations, including Commercial, Small Business Administration, Small Business lending, and Treasury Management sales processes. The adoption of nCino's cloud-based platform aims to improve the customer experience, enhance efficiency, reduce loan cycle times, increase transparency across departments, and support Seacoast Bank's broader digital transformation objectives.

WILMINGTON, N.C., Oct. 15, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that Pennsylvania-based CNB Bank will utilize nCino’s Cloud Banking Platform to digitize its retail lending process from end-to-end to enrich the customer experience.

The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process.