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Achieving Financial Innovation: Desjardins’ Success with nCino

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Commercial Banking

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Headquartered in Quebec, Canada, Desjardins Group is the largest cooperative financial group in North America. Desjardins currently provides a full range of financial and insurance services to 7.7 million members and clients.

After successfully implementing nCino Small Business and Commercial Banking Solutions in 2022, Desjardins expanded their partnership by implementing nCino Automated Spreading Solution in March of 2024. Automated Spreading has enabled Desjardins to remain a leader in financial services, improve operational efficiencies, and employ the benefits of a single platform.

The continued partnership takes a forward-thinking approach to leveraging technology for credit decisioning processes and client experiences. Melvyn Vydelingum, Senior Director of Banking Modernization at Desjardins, sat down with us to share his journey with nCino.

“We’ve done something great because we’ve been able to implement a new online loan origination solution for our clients," says Vydelingum, "and that’s something that we really want to emphasize about the business value of a loan origination process.”

“Working with nCino, the relationship, I would say, is more about the people. It’s not about a client supplier relationship-it’s like a human relationship, because we are able to talk to each other... What I’m happy about with nCino is their ability to listen to us. We want to have a partnership with a company like nCino that will help us to modernize and transform our way of doing business.”

Learn more about the nCino platform and how it can transform your financial institution.