Managing credit risk has long been a labor-intensive process characterized by reactive processes and siloed data. In our recent webinar, Mastering Credit Monitoring: Comprehensive Strategies for Proactive Portfolio Management, Thomas Byrne, Head of Product for EMEA at nCino, and Ben Miller, Manager of Product Management at nCino, discussed the challenges of monitoring risk within the commercial portfolio and how nCino Continuous Credit Monitoring (CCM) transforms credit risk management for institutional success.
A New Era of Proactive Credit Monitoring
nCino CCM introduces a shift from reactive to proactive credit risk management strategies. Embedded directly within the nCino Platform, CCM utilizes intelligent automation and real-time data insights to empower institutions to identify and mitigate risks before they escalate.
“Now that we have everything on a single platform like nCino, institutions are able to leverage that data not just in real time, but also proactively.”
— Ben Miller, Manager of Product Management at nCino
By integrating automation and augmenting risk management processes, CCM streamlines many formerly time-consuming tasks. Early warning indicators alert teams to potential issues, allowing banks to act with precision before credit deterioration impacts financial stability.
“We're trying to aggregate all the data into a single experience to where, something that used to take hours...is reduced down to minutes.”
— Ben Miller, Manager of Product Management at nCino
Harnessing Data and AI for Smarter Decisions
According to Bank Director, up to 73% of financial institution data often goes unused for analytics, leaving significant potential untapped. CCM not only consolidates siloed information but also translates it into actionable insights. By incorporating data and intelligence, institutions swiftly gain clarity on a client’s credit health, enabling smarter decision-making as well as knowledge and process efficiency.
“It’s all about the end customer experience and removing friction out of it, making sense out of an ever-increasing amount of data. Ultimately, synthesizing it down to what it means for the business or person you’re talking to.”
— Thomas Byrne, Head of Product for EMEA at nCino
Driving Operational Efficiency
The impact of CCM extends beyond individual risk decisions to systemic organizational improvements. McKinsey reports that financial institutions can save up to 30% of credit losses through automation and early detection, illustrating the concrete benefits of adopting a proactive strategy.
With CCM, the lending team has increased transparency, enabling improved risk management across the institution. Instead of spending the majority of their time servicing and monitoring booked loans, bankers can focus on deepening existing relationships and booking new loans.
Deepening Client Relationships
Beyond risk mitigation, CCM delivers significant benefits to an institution’s relationships. By providing a holistic view of a client’s credit health, bankers can deepen their understanding of each relationship and become a trusted advisor.
The result is a win-win. Financial institutions secure stronger relationships and lower risk, while clients receive highly personalized and tailored solutions from their banking partners.
A Smarter Future with nCino
As the financial services industry continues to evolve, solutions like nCino CCM offer institutions the ability to stay ahead, combining intelligent automation, insightful data, and seamless workflows.
Learn how nCino Continuous Credit Monitoring will benefit your institution. Watch the on-demand webinar now.
