Banks

Thought Leadership

New Era CLM: How 2026 is Ushering in a Better Way to Serve Customers Throughout the Journey

Let’s put it out there right from the start, your Customer Lifecycle Management (CLM) journey has become increasingly complex, expensive, and difficult to navigate.

Thought Leadership

Building Customer Loyalty in Mortgage Lending: Insights from our Executive Breakfast

We recently hosted several senior mortgage executives alongside Business Reporter to discuss the evolving landscape of mortgage lending and the critical challenge of building customer loyalty in an increasingly competitive market.

Thought Leadership

The Visibility Gap: Why are Banks Struggling to See the Full Picture?

Banks are under growing pressure to make faster, more accurate credit decisions, whilst managing risk exposure and improving customer outcomes.

Thought Leadership

The Power of CAIS & CATO: Inside the UK's Most valuable Commercial Datasets

Now more than ever, banks need to focus on customer affordability.

Thought Leadership

Flying Blind: The Missing Link in Commercial Lending

In the high-stakes world of commercial lending, timing is everything

Thought Leadership

Unlocking Hidden Opportunities in the UK Lending market

Every year, lenders are missing out on millions in bookable lending from viable borrowers who were either rejected or approved but didn’t take up offers.

Thought Leadership

Why Banks Still Build What They Should Buy - And What It's Costing Them

For decades, banks have been navigating the crucial decision of whether to build lending platforms in-house or buy an external vendor solution.

Thought Leadership

Bridging the £22 billion SME Funding Gap

Small and medium-sized enterprises (SMEs) are the lifeblood of the UK economy, yet they’re locked out of critical funding.

Thought Leadership

How Commercial Banks Can Boost Their CMA Rankings in 2025

The latest CMA business banking survey has dropped some serious insights, and we're excited to share what's happening in the commercial banking world.

Thought Leadership

How AI Can Improve Lending Workflows

Artificial Intelligence (AI), Machine Learning (ML) and robotic process automation (RPA) are shaping the future of the lending industry, enabling lenders, both traditional and alternative, and other financial institutions to improve efficiency and reduce costs. But AI can do much more than automate processes and boost efficiency.

Thought Leadership

Single Source of Truth for Accurate Business Funding Decisions

The principal finding of the inaugural report of the CFIT Open Finance Coalition was that substantially more lending could be made to small businesses, and significant increases in lending acceptance rates made possible, with the timely provision of more high-quality, reliable data to lenders.

Thought Leadership

UK SMEs are looking to grow in 2025: Technology can Help Lenders Respond

Recent sentiment shows that SMEs are feeling more optimistic about their prospects in 2025.